Description
This powerful n8n workflow template enables you to automatically analyze customer or user feedback collected via forms, emails, or surveys, and instantly send summarized insights and alerts to your team via Mattermost. The workflow integrates feedback sources such as email, Google Forms, or API endpoints and leverages natural language processing (NLP) tools to categorize sentiment, identify key themes, or extract actionable insights. Once analyzed, the workflow triggers a message on your Mattermost channel, ensuring your team stays informed of customer sentiments in real-time. Ideal for customer support, product teams, and business managers, this automation reduces manual review time and improves response efficiency. Easily customize triggers, analysis parameters, and notification formats to fit your specific needs, making feedback management seamless, faster, and more collaborative.
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