Last Updated: May 21, 2025

At Flogenie.com (“Flogenie,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform, which provides AI agents and workflow automation templates for entrepreneurs. By using Flogenie.com, you agree to the practices described in this policy. If you have any questions, please contact us using the details provided at the end of this policy.

1. Types of Personal Data We Collect

We collect the following types of personal data to provide and improve our services:

• Personal Identifiers: Name, email address, phone number (optional), and billing address provided during account creation or purchases.
• Payment Information: Credit card details, billing information, or other payment data processed through our third-party payment processor (e.g., Stripe).
• Usage Data: Information about how you interact with Flogenie.com, including pages visited, features used, templates accessed, AI agent interactions, and time spent on the platform.
• Technical Data: IP address, browser type, device information, operating system, and other technical details collected automatically.
• Cookies and Tracking Data: Data collected via cookies and similar technologies to enhance user experience and analyze site performance.
• User-Generated Content: Data you provide through forms, feedback, support requests, or integrations with third-party tools (e.g., Make.com, n8n, Zapier).
• Marketing Preferences: Information about your preferences for receiving promotional communications or newsletters.

We do not collect sensitive personal data (e.g., racial or ethnic origins, health data) unless explicitly provided by you for specific purposes, such as support requests.

2. How We Collect Your Data

We collect personal data through the following methods:

• Directly from You:
  • When you create an account or update your profile.
  • When you purchase a subscription or service.
  • When you submit forms, request support, or provide feedback.
  • When you interact with AI agents or workflow templates.
• Automatically:
  • Through cookies and similar technologies (see Section 6 for details).
  • Via server logs that capture technical data like IP addresses and browser details.
• Third-Party Tools:
  • Analytics Tools: We use Google Analytics to collect anonymized usage data and improve our platform.
  • Payment Processors: Stripe processes payment information securely on our behalf.
  • Integration Partners: Tools like Make.com, n8n, and Zapier may collect data when you use our integrations to automate workflows.
  • Marketing Tools: We may use third-party services to manage email campaigns or track marketing performance, such as Mailchimp.

3. Purpose of Data Usage

We use your personal data for the following purposes:

• Account Creation and Management: To register and manage your account, authenticate your identity, and provide access to our AI agents and workflow templates.
• Service Delivery: To process purchases, deliver services, and enable integrations with third-party automation tools.
• Customer Support: To respond to your inquiries, troubleshoot issues, and provide personalized assistance.
• Service Improvement: To analyze usage data and feedback to enhance our platform, AI agents, and templates.
• Marketing and Communication: To send you updates, newsletters, or promotional offers (with your consent, where required).
• Security and Compliance: To detect and prevent fraud, ensure platform security, and comply with legal obligations.
• Personalization: To tailor your experience, such as recommending relevant templates or AI agents based on your usage patterns.

4. Data Sharing Practices

We may share your personal data with the following entities under specific circumstances:

• Third-Party Service Providers:
  • Payment Processors: Stripe processes payment information securely and does not share it with us beyond what is necessary for transaction completion.
  • Analytics Providers: Google Analytics receives anonymized data to help us understand platform usage.
  • Integration Partners: Tools like Make.com, n8n, and Zapier may receive data when you use their services through our platform. These partners have their own privacy policies, which we encourage you to review.
  • Marketing Tools: We may share limited data (e.g., email addresses) with services like Mailchimp for promotional communications, with your consent.
• Legal Compliance: We may disclose data if required by law, such as in response to a court order, subpoena, or regulatory request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, with appropriate safeguards.
• Aggregated or Anonymized Data: We may share anonymized or aggregated data for research, marketing, or analytics purposes, ensuring it cannot be linked to you.

We do not sell your personal data to third parties.

5. Your Rights Under GDPR and CCPA

If you are located in the European Economic Area (EEA), United Kingdom, or California, you have specific rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Update or correct inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal retention requirements.
• Restriction: Request that we limit the processing of your data in certain circumstances.
• Data Portability: Receive your data in a structured, machine-readable format or have it transferred to another service.
• Objection: Object to processing for direct marketing or other purposes based on legitimate interests.
• Opt-Out of Sale: Under CCPA, you can opt out of the sale of your personal data (note: we do not sell your data).
• Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at privacy@flogenie.com. We will respond within the timeframes required by law (typically 30 days for GDPR, 45 days for CCPA). We may require identity verification to process your request.

6. Cookie Usage and Preferences

We use cookies and similar technologies (e.g., web beacons, pixels) to enhance your experience and analyze platform performance. Cookies are small text files stored on your device.

• Essential Cookies: Necessary for the platform to function, such as maintaining your login session.
• Analytics Cookies: Used by Google Analytics to collect anonymized data on site usage.
• Marketing Cookies: Enable personalized ads or content, only with your consent.

You can manage your cookie preferences through our cookie consent tool, accessible on your first visit or via the “Cookie Settings” link in the footer of Flogenie.com. You can also disable cookies in your browser settings, but this may affect the platform’s functionality.

7. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law:

• Account Data: Retained for the duration of your active account and up to 12 months after account closure, unless you request deletion.
• Payment Data: Retained by Stripe as per their retention policies; we do not store full payment details.
• Usage Data: Retained for up to 24 months for analytics purposes, after which it is anonymized or deleted.
• Support Requests: Retained for up to 36 months to ensure continuity of service and compliance with legal obligations.

If you request deletion of your data, we will remove it within 30 days, except where retention is required by law (e.g., tax or accounting purposes).

8. Security Measures

We implement industry-standard security measures to protect your data, including:

• Encryption: Data transmitted between your device and our servers is encrypted using HTTPS/TLS.
• Access Controls: Strict access controls limit employee and contractor access to personal data.
• Secure Storage: Data is stored on secure servers with regular security audits.
• Third-Party Security: We ensure our third-party providers (e.g., Stripe, Google Analytics) maintain robust security standards.

While we strive to protect your data, no system is completely secure. If you suspect unauthorized access to your account, please contact us immediately.

9. International Data Transfers

Flogenie.com operates globally, and your data may be processed in countries outside your region, including the United States. For EEA and UK users, we ensure that data transfers comply with GDPR requirements, such as Standard Contractual Clauses (SCCs) or adequacy decisions. We work with third-party providers to ensure equivalent protections for your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on Flogenie.com. The “Last Updated” date at the top of this policy indicates when it was last revised.

11. Contact Information

For questions, concerns, or to exercise your privacy rights, please contact our Data Protection Officer:

Email: flogenie2025@gmail.com
Mailing Address:
Plot No 18, CK Moorthy Nagar
Vadalur
Cuddalore District
Tamilnadu
India
607303

For GDPR-related inquiries, our EU representative can be reached at:
Email: flogenie2025@gmail.com
Mailing Address:
Plot No 18, CK Moorthy Nagar
Vadalur
Cuddalore District
Tamilnadu
India
607303

We aim to respond to all inquiries within 30 days. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority (e.g., ICO in the UK, DPC in Ireland, or other supervisory authorities in the EEA).

Thank you for trusting Flogenie.com with your data. We are dedicated to maintaining your privacy and delivering a secure, valuable experience for entrepreneurs worldwide.